Bringing our favorite food and drink to our fellow foodies

Return Policy


If you are not completely satisfied with your purchase, you are welcome to exchange or return the merchandise within 30 days of your receipt of the shipment. Return postage is the responsibility of the sender. Shipping charges are non-refundable.

If returning or exchanging, please call our customer service department in order to get your return authorization number. Along with the merchandise, make sure to include the following required information (we cannot guarantee a refund/exchange if all fields are not properly filled out).

  • Name
  • Address
  • Telephone
  • Email Address
  • Date of purchase
  • Date merchandise was received
  • Reason for exchange or return
  • Mail it to:
    Smith Preferred
    1 West Cameron Ave.
    Kellogg, ID 83837
    U.S.A.

    Telephone: 1-866-333-6083
    Fax: 208-786-0308
    info@smithpreferred.com

A confirmation email will be sent once we have processed your return. Please allow up to 2 weeks to receive exchanged merchandise. Please allow 30 days for credits to appear on credit card statement.